We offer a wide range of unique decor items, with many being handmade and one-of-a-kind. Working with artisans from around the world, we select their beautiful creations to share with you. Additionally, we feature carefully chosen vintage pieces under the collection "Vintage Collection".

Yes, we offer global shipping with the following rates and offers:

Free shipping on all orders over 150 CHF within Switzerland and the EU.

Free shipping on orders over 150 CHF to the US and UK.

We are here to assist you! If you have any questions, concerns, or need assistance, please reach out to our customer support team at vaelora.contact@gmail.com. We strive to respond to all inquiries promptly and provide you with the best possible support.

Yes, we want you to be completely satisfied with your purchase. If you are not happy with your item, please contact us within 14 days of receiving it. We will provide you with further instructions for returning the item. Please note that return shipping costs will be the responsibility of the customer.

We understand that plans can change. If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, we may not be able to make changes.

We aim to process and ship orders within 3 business days. We will contact you in case of any delays.

Currently, we operate exclusively online and do not have a physical store. You can browse and purchase our products directly through our website.